Policies and Terms

Shopping on Frankoma's Website Is Private and Secure The security of your credit card and personal information is our top priority. Every online order is protected by state of the art technology, so your personal and financial information are encrypted before transmission over the Internet. Your transactions are confidential and secure, 24/7.

Online Specials Just for You We will be happy to e-mail you regarding special offers, promotions, and exciting new products, but we do not share, sell or trade e-mail addresses with other companies. If you do not want to be kept informed about Frankoma products at this time, please send us an email with the word "remove" in the subject line to list@frankoma.com.

We Ship Throughout the US Frankoma ships all orders throughout the Continental US by Federal Express Ground with most orders shipping within 7-10 days from receipt of your order. A $5.00 handling charge and appropriate shipping fee are added to each order, and if you are an Oklahoma resident applicable sales taxes are also charged. For orders to be sent to AK or HI, please call our Customer Service Department for assistance.

In a Rush? Sending a Gift? Have a Question? We Can Help! Rush handling and shipping - even overnight - by Federal Express is available on many of our in-stock items and we offer special gift wrap service, too. Call our customer service department for expert help with your special needs and any applicable charges. If you have questions about an existing order, just email us with your order confirmation number at orders@frankoma.com or call us at:

Customer Service 1-800-331-3650 • 9AM - 5PM CST
We'll be happy to help!